FAQ
Factory Visit
We are located in Tianjin, China, close to Beijing. For detailed location information, please check our Contact page. If you plan to visit our factory, please notify us in advance, and we’ll arrange pickup service from Beijing International Airport.
The journey from Beijing Daxing International Airport to our factory takes approximately 1.5 hours by car.
Products
Depending on the product structure, we offer both assembled and knock-down (KD) shipping options. For KD products, we provide comprehensive assembly instructions in both printed and video formats.
Our experienced R&D team can fully customize steel furniture according to your specific requirements.
Yes, we can print your logo and company name on the packaging.
OEM/ODM is available.
Orders & Quotation
To receive an accurate quote, please provide the following information through our Contact page:
- Product name
- Quantity demand
- Steel gauge thickness
- Product color
- Other specific requirements
Sample Policy
• Both custom designs and standard products available • Small quantity orders accepted
Shipping & Payment:
- Using Your Courier Account
- Ship via FedEx/DHL or preferred courier
- You cover shipping costs
- Get 50% sample cost rebate on your future bulk order
- Alternative Options
- Direct collection from our facility
- We arrange shipping (sample + shipping costs combined)
- Payment via T/T, Western Union, MoneyGram, or PayPal
Required Information:
1. Shipping Details
• Company name • Complete address • Phone & fax numbers • Destination port/airport • Shipping method (courier/air/sea) • Freight terms (collect/prepay) • Forwarder details (if any)
2. Product Details
• Model numbers • Quantity • Unit price • Required delivery time
3. Submit via
• Email • Request our Proforma Invoice
e welcome trial orders for market testing. Simply send your order via email with detailed specifications and transaction terms.
We operate on a make-to-order basis. Orders up to 8 x 40’HQ containers can be completed within 35 days.
Orders & Quotation
To receive an accurate quote, please provide the following information through our Contact page:
- Product name
- Quantity demand
- Steel gauge thickness
- Product color
- Other specific requirements
Sample Policy
• Both custom designs and standard products available • Small quantity orders accepted
Shipping & Payment:
- Using Your Courier Account
- Ship via FedEx/DHL or preferred courier
- You cover shipping costs
- Get 50% sample cost rebate on your future bulk order
- Alternative Options
- Direct collection from our facility
- We arrange shipping (sample + shipping costs combined)
- Payment via T/T, Western Union, MoneyGram, or PayPal
Required Information:
1. Shipping Details
• Company name • Complete address • Phone & fax numbers • Destination port/airport • Shipping method (courier/air/sea) • Freight terms (collect/prepay) • Forwarder details (if any)
2. Product Details
• Model numbers • Quantity • Unit price • Required delivery time
3. Submit via
• Email • Request our Proforma Invoice
e welcome trial orders for market testing. Simply send your order via email with detailed specifications and transaction terms.
We operate on a make-to-order basis. Orders up to 8 x 40’HQ containers can be completed within 35 days.
Shipping & Logistics
1. Sample Orders
- Small quantities: Courier express or air freight
- 20-500 kg: Air freight to nearest airport
- >500 kg: LCL shipping
2. Bulk Orders • Full container shipping (FCL) • Container options:
- 20′ container
- 40′ container
- 40’HQ container
Yes, we provide comprehensive shipping arrangements:
Delivery Options: • Door-to-door delivery • Airport delivery • Seaport delivery
We handle shipping worldwide to major destinations.
“New to importing from China? Here’s our simple process:
- We send you a Proforma Invoice
- You pay 30% deposit via bank transfer
- Production begins
- Pay remaining 70% upon completion
- We ship your goods and send all customs documents
- Our local agent helps with clearance and collection
All necessary documentation provided for smooth customs clearance.
The goods will be loaded at Tianjin Port or Qingdao Port which is the fourth biggest port in China.
Business Partnership
Monthly Sales Requirements:
City/Area Distributor • Sales: USD 50,000 – 100,000 • Rights: Non-exclusive distribution rights
Sole City/Area Distributor • Sales: USD 100,000 – 30,000 • Rights: Sole distribution rights in your city/area
Country/Regional Exclusive Distributor • Sales: USD 300,000 + • Rights: Exclusive distribution rights for entire country/region
We offer a comprehensive 5-year warranty covering manufacturing defects. All products undergo testing before shipment. For warranty claims:
• Report damages immediately
• Reference your invoice/model numbers
• Receive free replacement including shipping
Warranty does not cover damage from improper use, accidents, or poor maintenance.
We respect your privacy. Your information is confidential and only shared when necessary for order fulfillment or required by law. Our email communications are strictly limited to order-related updates and customer service
